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How People Tick: A Guide to Difficult People and How to Handle Them ISBN: 0749443626 ISBN13: 9780749443627 How People Tick: A Guide to Difficult People and How to Handle Them By: Mike Leibling Publisher: Kogan Page Ltd Format: Paperback Our Price: 6.89 Discount: 31% RRP: 9.99

When dealing with difficult people, it is often just one aspect of their behavior that is particularly challenging. But that single characteristic can be very problematic! How People Tick is a practical guide to every type of difficult person and how best to handle them. Each situation is described, how it happens is analyzed, and then strategies for dealing with the problem successfully are suggested. Disruptive behavior patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again. Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behavior. It is for anyone who finds people bewildering or just plain difficult, and yet still wants to understand them, work with them and live with them.


Contents:

Includes: Angry people
- Anxious people
- Apologetic people
- Blamers
- Boring people
- Bullies
- Charmers
- Cold people
- Competitive people
- confused People
- Delegators
- Disobedient people
- Embarrassed people
- Forgetful people
- Hostile people
- Impatient people
- Indecisive people
- Insecure people
- Late people
- Loners
- Messy people
- Moody people
- Negative people
- Over-friendly people
- Patronising people
- Selfish people
- Stressed people
- Unassertive people
- Unenthusiastic people
- Unmotivated people
- Unrealistic people
- Untrusting people
- Workaholics
- Yes people
- and more!


Brief Description:

A guide to difficult persons and how best to handle them, this book describes each situation, analyzes how it happens, and offers strategies for dealing with the problem. It contains tips for handling 'difficult' people in 'difficult' situations, based on an understanding of their behavior.

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